At the recent CSCMP Conference in Anaheim, CA, the top challenge on most people’s minds was the difficulty in hiring qualified workers to a logistics career – across all job titles. No news there. We’ve been talking about this for years, an...
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Topics:
Supply Chain Challenges,
Truck Drivers
What did you do to celebrate CX Day earlier this month? Wait…what?! You’ve never heard of it? CX, of course, is short for Customer Experience. CX Day celebrates those customers. You know, the people who keep the lights on. The day itself mo...
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Topics:
Supply Chain Challenges,
3PL Outsourcing
The Ultimate Guide to Being a Great 3PL Customer
This quick-read eBook lists 12 best practices designed to elicit greatness from your 3PL.
Safety In Logistics Operations
4 strategies to turn safety from a compliance-driven chore to a profit-driving opportunity.
Lip Service. According to Merriam-Webster, it’s a belief “expressed in words but not backed by deeds.” There’s a lot of that going on when it comes to programs for continuous improvement in logistics. Some companies do quite a good job pres...
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Topics:
Supply Chain Challenges,
Warehouse Operations
Every logistics operation will say safety programs are a priority. But many such claims are lip service only. Safety solutions, over and above OSHA-mandated programs, cost money – for training, equipment and software. Many companies struggl...
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Topics:
Supply Chain Challenges,
Logistics Labor Management,
Warehouse Operations,
Logistics Safety,
KANE Company News
Noted logistics educator Dr. Thomas J. Goldsby is the Harry T. Mangurian, Jr. Foundation Professor in Business, Professor of Logistics, and Chair of the Department of Marketing & Logistics at the Fisher College of Business, The Ohio Sta...
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Topics:
Supply Chain Challenges
Distribution network optimization has become a white-hot topic these days as “the Amazon effect” leads businesses to evaluate how quickly they can get products to customers. Warehouse optimization modeling exercises examine the upside of be...
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Topics:
Supply Chain Challenges,
Logistics Technology,
Warehouse Operations,
3PL Outsourcing,
Freight Transportation
Owner-operators are freedom-loving entrepreneurs. They own their trucks and want to earn a good living, while remaining independent. Some may choose to hunt profitable freight on load boards, while others align with carriers to provide dedi...
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Topics:
Supply Chain Challenges,
Freight Transportation,
Truck Drivers
Listen. React. Listen. React. Listen. React. These two words summarize the day of many customer service representatives (CSRs) across the world.
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Topics:
Supply Chain Challenges,
3PL Outsourcing
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