Consumer Goods Logistics Blog

Continuous improvement is an important desire for users of 3PL services. Top 3PLs, and in fact most 3PLs, do a solid job establishing metrics and measuring progress against these metrics over time.

We are all customers of something. How often do we get concerned or upset when things that we are trying to buy, use, get serviced, or the like go wrong? How often do we, in our own service delivery platforms, see customers make moves or de...

Are 3PL services a commodity? Some are and some aren't. The key is how these services are perceived by shippers who purchase 3PL services.

In some industries (maybe most), competing organizations are so closely similar in design that it makes me think of stock cars. They all look pretty similar moving down the track, they all want to win, and they all have skilled people behin...